Refund and Returns Policy

Thank you for choosing Ideacipher Pvt Ltd. We value your satisfaction and strive to provide you with the best service experience possible. If, for any reason, you are not completely satisfied with our services, we are here to help.

Returns

We accept returns and cancellations of services within 30 days from the date of purchase or agreement. To be eligible for a return, the service should not have been fully delivered or utilized. Partial services or consultations already rendered may not be eligible for a full refund.

Refunds

Once we receive your return request and review the details, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any service fees or charges incurred during the initial transaction.

Non-Returnable Items

Certain services are non-returnable and non-refundable. These include:

• Customized or personalized services once delivery has commenced
• Completed consultations or projects
• Digital products once accessed or downloaded

Damaged or Defective Services

In the unfortunate event that a service provided is unsatisfactory due to errors on our part, please contact us immediately. We will arrange for a correction or issue a refund, depending on your preference and service availability.

Return Shipping

You will be responsible for any costs associated with returning physical items or documents unless the return is due to our error (e.g., incorrect service delivered, defective service). In such cases, we will provide you with a prepaid shipping label if applicable.

Processing Time

Refunds and exchanges will be processed within 7 business days after we receive your return request and any necessary documentation. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund and returns policy, please contact our customer support team. We are here to assist you and ensure your experience with us is enjoyable and hassle-free.

[email protected]